Frequently Asked Questions
Everything you need to know about your Disturbia order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, jewelry and intimate apparel cannot be returned.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your parcel's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Clearpay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our alternative cuts can vary from standard high-street sizing.
Are your products ethically sourced?
Yes, we are committed to ethical manufacturing. We work closely with our suppliers to ensure fair wages, safe working conditions, and a transparent supply chain.